STANDARD TERMS AND CONDITIONS
If you want to talk to us about the website or any queries relating to your order please call +351 289 394 080.
If you would like to write to us please direct correspondence to:
Our Registered Address:
Pizza Pasta Fantasia, Buganvilla Plazza, Quinta Do Lago, Almancil, 8135-106.
We are always seeking to improve the customer experience. If there is anything you think we could do better please don’t keep it to yourself, let us know. We care about what we do and we genuinely value your feedback.
Menu and Prices
Pizza Pasta Fantasia reserves the right to change the menu, offers, prices and delivery charges without notice. Some items on the menu may contain nuts and other allergens, please ask one of our staff if you are not sure. Where applicable, all prices are inclusive of IVA (VAT) at the standard rate.
Sale of Alcohol
It is a criminal offence to sell intoxicating liquor to a person under the age of 18. We support a photographic driving licence or passport as proof of age. If you cannot produce valid photographic identification, the sale will be refused. This applies to delivery and collection orders.
You have the option of making full payment online at the time of ordering. Alternatively, you can pay by cash on delivery or collection.
Online orders and any subsequent payments made to Pizza Pasta Fantasia are strictly non refundable and cannot be cancelled.
All online delivery orders have a 15.00€ minimum spend.
When you place an order you will have the choice to place it as an ASAP Delivery or a Scheduled Delivery. For an ASAP Delivery, we will tell you an estimated delivery time for your Item before you place the order, but we will attempt delivery as soon as possible; you must therefore be available to accept delivery from the time you place the order. For a Scheduled Delivery, we will tell you the time when the Item is expected to be delivered; you must be available to accept delivery for ten minutes before and ten minutes after that time.
Pizza Pasta Fantasia offer a standard no refund policy on all orders made, either online for delivery or collection, or by walk-in. If you wish to cancel your order you will not be offered a refund, this includes any other fees and surcharges.
Data Protection, Privacy & Security
We have structured our website so you can visit us and obtain information easily. Once you choose to provide us with any information by which you can be identified, you can be sure that it will only be used in accordance within the data protection laws.